All watch winders come with a 1 year spare-part warranty. This warranty covers the electric rotor and electronics (PCB, adaptor, switches, touchscreen panel) only.
How to claim your warranty
- Send an email to [email protected] describing the problem and include pictures or videos if necessary. Attach your proof of purchase as well.
- We will diagnose the problem and if the problem does not involve replacing spare parts, we will walk you through on how to repair the problem.
- If spare part replacement is required, we will send the spare part to your address along with instructions on how to repair the problem.